TOM Model:
Transition, Ongoing Maintenance & Support
The ADD Model is a structured approach for building systems or applications from the ground up, ideal for scratch development or large enterprises. It ensures seamless transitions from concept to production while maintaining quality, scalability, and user satisfaction.
Transition: Smooth Handoff
Review Tech Docs & Setup Infra
Assess existing documentation
and set up the infrastructure.
Demo & Feedback
Gather stakeholder feedback
on the system.
Identify Core Modules & Fixes
Pinpoint critical components
and necessary fixes.
Takeover Plan
Develop clear plan for full
responsibility.
Ongoing Maintenance: System Health
Update Documentation
Keep documentation current.
Critical Issue Resolution
Address issues within SLAs.
Proactive Monitoring & Issue Resolution
Continuously monitor and fix
issues early.
Regular Enhancements
Apply updates, upgrades, and
new features.
Support: Continuous Assistance
Product Support & Monitoring
Ongoing support and system
monitoring.
General Maintenance
Routine system checks and
optimizations.
Bug Triage & Resolution
Prioritize and fix bugs.
Feedback & Improvement
Collect feedback and drive
continuous improvements.
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