CHALLENGE
- Disparate systems to manage Employee engagement and HR Services
- No Integration with distributed systems leaving the users in confused state of mind
- Different apps for different activity leading to wastage of time and no uniform experience leading to mistakes and less adoption
SOLUTIONS OFFERED
- Suggested a Micro Service architecture with a HR Portal as single version of truth
- Integrated their finance, CRM systems to this Portal so that all operations can be done at 1 place
- Created Chatbots for knowledge, help and automation
- Complete Quality Assurance and Deployment to Cloud
BENEFITS
- Employee adoption to the new portal was 90% compared to 50% in using different systems
- Efficiency grew almost by 25% as ease of use and one portal doing all jobs made life easier
- Support enquires dropped as BOT could answer lot of the questions which were eating up support staff
TECHNICAL STACK
React, NodeJS, Mongodb, AWS, AzureBot
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SOLUTIONS OFFERED
- Discovery phase for requirement elicitation and conducting gap analysis to finalize a consultative approach and provide guidance and direction to bridge the gap for an optimal solution.
- Suggested core group of subject matter experts (SME) to cover all the business and technology needs of the RFP
- Recommended a detailed 8 weeks Consulting/Discovery Phase which covered Executive Report and also Technical and Logical Architecture
BYOM – Bring Your Own Model
Retain ownership while benefiting from expert integration and optimization services.
